Customer satisfaction is important to Haidere Shop®.

Returns

Products may be returned within the applicable return period if they are unused, unopened, and in their original packaging.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us as soon as possible with photos of the item.

Refunds

Approved refunds will be processed using the original payment method or another agreed method where applicable.

Non-Returnable Items

Certain items, including personal care and hygiene products, may not be eligible for return once opened due to health and safety reasons.

For assistance, please contact our customer support team.